Contact Us
We're here to help. Reach out to us through any of the channels below.
For all inquiries, our primary contact method is email. We aim to respond to all messages within 24-48 hours during business days.
General Support
support@linshield.comWebsite
linshield.comNeed help with LinShield? Our technical support team can assist with:
- Server connection issues
- SSH key management
- Agent installation and configuration
- Terminal and file transfer problems
- Account and billing questions
Please include relevant details such as error messages, server information, and steps to reproduce the issue when contacting support.
For security-related matters:
- Report security vulnerabilities
- Suspected account compromise
- Abuse reports
- Data privacy concerns
Security issues are treated with the highest priority. We appreciate responsible disclosure of any vulnerabilities.
For business-related matters:
- Partnership opportunities
- Enterprise solutions
- Custom integrations
- Reseller inquiries
Contact us at support@linshield.com with "Business Inquiry" in the subject line.
Our typical response times:
Response times may vary during weekends and holidays.
Jenria Infotech LLP
Gujarat, India
For legal and compliance matters, including:
- GDPR data subject access requests
- CCPA consumer rights requests
- DPDP Act grievance redressal
- Legal notices and subpoenas
- Data processing agreements
Please email support@linshield.com with "Legal Request" in the subject line. We will respond within the timeframes required by applicable law.
Before contacting us, you may find answers in our Privacy Policy, Terms of Service, or Refund Policy.